Seagulls Nest Club’s Commitment to Responsible Gambling
The Seagulls Nest Club is committed to providing the highest standard of customer care and responsible gambling. We recognise that whilst the majority of people who choose to gamble do so for enjoyment and entertainment, there are some people for whom this form of entertainment has become a personal and financial problem.
Whilst an individual’s decision to partake in gaming is a personal choice, it’s our responsibility to inform our customers about our gaming facilities and promote the services and support available to them should they seek help for problems associated with gambling.
Gambling may be a problem if you are:
- Spending more money and time on gambling than intended
- Hiding your gambling from other people
- Borrowing money to pay for living expenses, including phone bill, groceries, petrol
- Losing interest in other activities
- Finding work or your role as a parent is affected
- Lying about your gambling
- Not going to work or home as often
*Content courtesy of the Responsible Gambling website, a Victorian Government Initiative
Help is available 24/7!
For immediate help 24 hours a day, 7 days a week contact Gambler’s Helpline on 1800 858 858 or visit Gamblers Help Online for live counseling, online support and self help tools.
Responsible Service of Alcohol
The management and staff of the Seagulls Nest Club maintain the responsible service of alcohol is a responsibility shared by both the venue and the customer. For our part, we are committed to the service of alcohol to our customers in a professional and responsible manner, complying with all applicable laws and adhering to endorsed Liquor Service Codes of Practice. We recognize that alcohol abuse and alcohol consumption by minors are serious social issues. Our staff are trained in Responsible Service of Alcohol and actively promote responsible alcohol consumption by our customers. We also require current valid photographic proof of age identification to be provided by young adults before they are supplied with alcohol at our venue.
Responsible Service of Gaming
This venue is committed to providing the highest standards of customer care and responsible gambling. Our Responsible Gambling Code of Conduct describes how we do this. Responsible gambling in a regulated environment is when consumers have informed choices and can exercise a rational and sensible choice based on their circumstances. It means a shared responsibility with collective action by the gambling industry, government, individuals and communities.
SEAGULLS NEST CLUB is committed to providing you with the best possible customer service experience.SEAGULLS NEST CLUB is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future SEAGULLS NEST CLUB customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. SEAGULLS NEST CLUB takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. SEAGULLS NEST CLUB reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
SEAGULLS NEST CLUB,
1 Mason Street Newport VIC 3015